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I was shown courtesy and prompt service.
Straight forward, staff helpful and did what they said
Been using this dealership for 20 years, never had reason to complain
Staff were on the ball!
All tasks completed
Results were clear and any questions answered satisfactorily
Service was done without any issues
Kept me informed on progress
All work undertaken as agreed within the stated time & my car is now functioning well.
great experience as ever
They always do a 1st class job
The staff were friendly, helpful and on this issue knowledgeable. Having carefully listened to my description of the issue it was rectified with only one half day visit.
Overall, customer service was exceptional
They sorted my problem very quickly. My car was cleaned and vacuumed before it came back
Lucy was really good. She booked my service, explained what needed to be done and was courteous from start to finish. She made you feel comfortable and gave good customer service.
Put car through service promptly knowing I had to wait in shop.
Sean was excellent
Would recommend stratstone Harrogate without reservation
The centre itself is a good looking place. Alex from Stratstone was helpful, friendly and professional throughout. He arranged for me to see other cars with similar features, took an interest in what I wanted and gave a thorough handover at the end.
Salesperson very polite, knowledgable and helpful from initial meeting until vehicle handover.
Can't fault the whole process
Absolutely fantastic from start to finish.